Centralise Privacy Policy

Effective Date: August 1, 2024

1. Introduction

Centralise ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency in how we collect, use, and store your personal information. This Privacy Policy explains your rights and our responsibilities regarding your data when you visit our website www.centralise.com or use our services.

2. What Data Do We Collect?

We may collect the following categories of personal data:

  1. Personal Identification Information:
    • Name
    • Email Address
    • Phone Number
    • Job Title
    • Company Name
  2. Technical Data:
    • IP Address
    • Browser Type and Version
    • Operating System
    • Time Zone Settings
    • Pages Viewed and Interaction Data
  3. Behavioral Data:
    • Information about how you use our website, such as clicks, scrolls, and time spent.
  4. Marketing Preferences:
    • Information you provide when you opt in or out of marketing communications.

3. How Do We Collect Your Data?

Centralise collects your data through:

  1. Direct Interactions:
    • When you fill out forms on our website (e.g., contact forms, newsletter subscriptions, demo requests).
    • When you communicate with us via email, phone, or chat.
  2. Automated Technologies:
    • Cookies, server logs, and similar tracking technologies capture technical data during your interaction with our website.
  3. Third-Party Sources:
    • Publicly available information or data shared with us by partners.

4. How Will We Use Your Data?

Centralise uses your data to:

  1. Provide and manage our services, including responding to inquiries and requests.
  2. Personalise your experience on our website.
  3. Communicate updates, offers, or information relevant to your interests (with your consent).
  4. Improve website functionality and enhance security.
  5. Comply with legal obligations or resolve disputes.

5. How Do We Store Your Data?

  • Storage Locations: Your data is stored securely on servers located in compliance with GDPR, ISO 27001, and other applicable standards.
  • Data Retention: We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.
  • Security Measures: Centralise employs encryption, firewalls, and access control policies to protect your data from unauthorized access or loss.

6. Marketing

With your consent, Centralise may send you information about our services, industry news, or updates that might interest you.

  • You can opt out of marketing communications at any time by:
    • Clicking the "unsubscribe" link in our emails.
    • Contacting us directly at privacy@centralise.com.

We do not share your data with third parties for their marketing purposes.

7. What Are Your Data Protection Rights?

Centralise is committed to ensuring you can exercise the following rights:

  1. The Right to Access: Request copies of your personal data.
  2. The Right to Rectification: Request corrections to inaccurate or incomplete data.
  3. The Right to Erasure: Request deletion of your data, subject to legal or contractual obligations.
  4. The Right to Restrict Processing: Request limited use of your data.
  5. The Right to Data Portability: Request transfer of your data to another organization.
  6. The Right to Object: Object to the processing of your data for specific purposes, such as direct marketing.

To exercise your rights, contact us at privacy@centralise.com.

8. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help enhance your browsing experience and provide insights into website usage.

9. How Do We Use Cookies?

Centralise uses cookies to:

  1. Track website performance and usage analytics.
  2. Save user preferences for future visits.
  3. Enhance user experience through personalization.

10. What Types of Cookies Do We Use?

  • Essential Cookies: Required for basic website functionality.
  • Analytics Cookies: Help us understand how visitors interact with the site.
  • Preference Cookies: Save your settings and preferences.
  • Marketing Cookies: Track your online behavior for personalized marketing.

11. How to Manage Your Cookies

You can manage or disable cookies by adjusting your browser settings. However, this may limit certain functionalities on our website. For detailed instructions, visit your browser's support page.

12. Privacy Policies of Other Websites

Our website may contain links to third-party websites. Centralise is not responsible for the privacy practices or content of external sites. We recommend reviewing the privacy policies of those websites.

13. Changes to Our Privacy Policy

Centralise reviews and updates its Privacy Policy regularly. Any changes will be posted on this page, and significant updates will be communicated to you directly, where applicable.

14. How to Contact Us

For any questions, concerns, or to exercise your data protection rights, please contact us at:

  • Email:enquires@centralise.com
  • Phone: +44 208 138 8597
  • Address: 2nd Floor College House, 17 King Edwards Road,, RUISLIP,, London,, HA4 7AE, UNITED KINGDOM

15. How to Contact the Appropriate Authorities

If you believe that Centralise has not addressed your concerns satisfactorily, you may contact your local data protection authority. For example:

By using our website, you acknowledge that you have read and agree to this Privacy Policy. For more information, please contact us.